During Your Stay Patient Relations We want to make sure you are satisfied with our services. If you have
questions, concerns, suggestions or compliments, please call Patient Relations
at (607)763.6777.
Families Families are important to your well-being and recovery, and we welcome their
involvement with your care and treatment. We encourage families to share with us
specific information about your preferences and special needs.
We also know your family and friends will be interested in your progress.
Because nursing units tend to be busy, we request you designate one family
member to be the communicator, or spokesperson, between the unit and other
interested family and friends. This is especially helpful when calling the
nursing unit for patient information. We know how important family is to our
patients in their time of need. Specific visiting hours can be found by
clicking here.
Interfaith Chapel Open 24 hours a day, the interfaith Chapel provides a meditative retreat for
patients and visitors. The Chapel is located on the third floor of the Towers at
Wilson.
Pastoral Care Interfaith chaplains are happy to visit with you and offer spiritual and
emotional support or counseling. To request a chaplain, please ask your nurse.