United Health Services is a not-for-profit healthcare provider whose
mission is to serve the healthcare needs of its patients, whether or not they
can pay for part or all essential care they receive. Patient Financial Advocates
are available at both Wilson and Binghamton General to assist patients and
provide assessments for eligibility under any State, Federal or United Health
Services financial assistance program.
If you have concerns about paying your hospital bills, we have a
financial assistance program that helps patients determine if they might be
eligible for help.
Don't wait... In today's economy, with job losses, pay cuts and loss of health insurance
benefits, many of us will experience times in our lives when we need assistance
with medical bills or out-of-pocket medical expenses. At United Health Services
Hospitals, we believe that fear of a hospital bill should never be a reason to
avoid seeking necessary medical care.
If you have concerns about paying your hospital bills, we have available a
financial assistance program that helps patients determine if they might be
eligible for help.
Contact our Patient Financial Assistance Line as soon as possible to find out
more and to request an application or you may download a
PDF copy now.
You may even contact us prior to receiving your care.
If your require assistance in completing the application, help is available.
So please call today — (607)763-6127.
Assistance for Family Care Centers charges is also available based on
eligibility. Please contact your local Family Care Center for an application.
You may also download a PDF copy of the application.
How can I apply for Financial Assistance through United Health Services
Hospitals? Your first step is to contact our Patient Financial Assistance line at
(607)763-6127 for an initial intake evaluation. You will then be contacted by a
Patient Financial Advocate. They will help you apply for any state programs for
which you may be eligible: such as Medicaid, Child Health Plus, Family Health
Plus or Healthy New York. If you are denied or determined ineligible for these
programs we will help you apply for our program.
How do I find out if I am eligible for full assistance, partial assistance or a
discount?
In order to determine the level of assistance you may be eligible for it is
necessary to complete a Financial Assistance application along with information
that documents your income such as pay stubs, tax returns, bank statements and
any other financial record that support your financial situation.
Will all my bills be eligible for financial assistance? Some services at our facilities are provided by private physician groups, such
as radiologists and anesthesiologists and are not covered by our program. Our
Financial Assistance Representatives will be happy to answer your questions
regarding what our program covers.
How long will it take to determine if I'm eligible for Financial Assistance? Eligibility will be determined within 30 days of receipt of your completed
application.
What if I am denied Financial Assistance? You have the right to a formal appeal by our Financial Assistance Appeals Review
Committee.
How long does an appeal decision take? A decision will be made in 7-10 business days.
How will I know if I've been approved for assistance? You will receive a written notification of approval or denial.
If I'm denied financial assistance may I pay my balance over an extended period
of time? United Health Services Hospitals will work with you to establish a payment
arrangement. You may contact us at (607)762-3035 or 1-800-762-3035.
For information about the United Health Services Patient Financial Assistance,
please call: (607)763-6127.
