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Chenango Memorial Hospital is committed
to providing the best care available at the best value
for our patients. Chenango Memorial recognizes
that hospital expenditures are often unplanned. In
order to assist you, our Patient Financial Advocate (at
337-4295) has been trained to help patients in a prompt,
courteous, and efficient manner.
We are proud of our charity
care/financial aid policy. Our Patient Financial
Advocates work closely with patients who are uninsured
or who may have challenges regarding payment of medical
bills. The advocates are able to assure our
patients that their health comes first and we will work
with them to fit a plan around their ability to pay.
CMH Patient Financial Advocates work
with our patients to connect them to services which can
help them receive regular health care. They also
help patients make arrangements to secure interest free
loans or to make other arrangements so that they are
able to receive essential health services. For
your convenience, we accept the following credit cards:
MasterCard, Visa, and Discover. For help or more
information about these plans, please call the
hospital’s business office at 337-4512.
In regard to insurance coverage, we
require payment of deductible and private room
differential at the time of admission. After
insurance verification, should any additional deposit be
required, we will contact you at a convenient time
during your stay. In the event of no insurance
coverage, our Patient Financial Advocate will meet with
you to discuss any additional deposits and payment
arrangements.
After discharge, you will receive
statements with your estimated portion to pay based on
the information we have obtained from your insurance
carrier. We gladly accept your estimated portion
in full, or if necessary, help arrange monthly payments
for your portion until your insurance pays. Any
portion of your stay not covered by insurance will be
due within 30 days.
The hospital will file insurance claims
for all inpatient and outpatient services, and for
Medicare/Medicaid claims. The patient or chosen
guarantor is ultimately responsible for payment of
bills. These financial policies are designed to
help the hospital meet its financial obligations and to
help control the cost of health care for everyone.
Patient Financial Advocate
179 North Broad Street
Norwich, NY 13815
(607) 337-4295
Chenango Memorial Hospital Billing
Office
Norwich, NY 13815
(607) 337-4512
Insurance Pre-Authorization/Discharge
Many insurance policies now require your
hospital stay to be pre-authorized (pre-certification).
This is the responsibility of the patient and the
patient’s doctor. We are able to assist you in
this effort, but the responsibility remains with the
patient. If you are uncertain about the status of
your pre-certification while you are in the hospital,
you should call your insurance provider for
verification. If your insurance pays reduced
benefits because this pre-authorization was not obtained
or all days were not approved, you are expected to pay
the balance.
Additional Services Billed Separately
You may have additional services that
are not billed or collected by the hospital. These
services may include the radiologist, pathologist,
anesthesiologist, and oncology services.
Radiology (x-ray) Billing Office
Ronald Sacks, MD, PC
1-888-432-7442
Pathology (Lab) Billing Office
(2 separate bills)
CMH Technical Component
Professional Component
United Medical Associates
346 Grand Ave.
Johnson City, NY 13790
607-770-0025
Oncology Billing Office
(607)337-4017
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