About The Employee Assistance Program
EAP offers many benefits to companies, their
employees. The Employee Assistance Program is designed to
help your employees and their family members deal effectively with everyday personal
problems that impair health and productivity. These problems may include, but are not
limited to: marital and family discord, financial hardship, legal difficulties, physical
illness, mental and emotional upset, compulsive gambling, and substance abuse or
addiction.
By selecting an EAP, you as the employer demonstrate your commitment to your employee, and
take a big step toward reducing lost work time, absenteeism, accidents and loss of
efficiency in your workforce. The EAP benefits your individual workers by giving them the
opportunity for early identification of problems, professional and confidential help and
someone to talk with outside the home and workplace.
About The Program
The Employee Assistance Program is a
multi-faceted service, featuring brief therapy that focuses on solutions, as well as
referrals for long-term psychotherapy, education and management support. Employees are
made aware of the benefit provided by their employer through a promotional campaign
designed to encourage use of the EAP. Employees can access counseling services through one
of the following methods:
The employee recognizes a
need and calls the EAP directly
The supervisor or a
co-worker recognizes a problem and suggests that the employee contact the program
The supervisor has
determined that there is a need because of the employee's performance problems, and
requires that the employee get assistance within a specific time frame as a condition of
continued employment
No matter how the EAP is accessed, the program is equally available to all employees and
their family members (those residing in the employee's home). An employee or a family
member will be provided with one to eight sessions with a personal counselor, and may
contact the EAP for help with subsequent issues should the need arise.
Supervisors often find that an employee's performance issues have a root cause in, or are
accentuated by, personal issues. As an employer, you will find that contracting with our
EAP will enable you to better support your supervisors as they assist their employees in
dealing with personal issues. When there is access to the EAP, no worker - or supervisor -
has to "go it alone."