ACTIVATING YOUR TELEVISION: Please call ext. 6428 to speak to a Customer Service Representative
24 hours/day, 7days/week.
Rooms are equipped with telephones and you can easily make: Local calls by
first dialing "9" and the number. Long Distance calls, Dial 9 for an outside line; then dial 0 for the Spectra
Corp. operator.
You will need to transfer the charges to your home phone, reverse the charge to
the number being dialed or provide a credit card number. CALLS CANNOT BE BILLED
TO YOUR EXTENSION. For problems with your telephone, please contact the nursing staff on your unit.
To report problems with the television call ext. 6428.
News and entertainment are available at your fingertips with remote-control,
cable, color television in your room.
While you enjoy television programming, please remember to respect the rights of
others and keep the volume low.
Inpatient stays for more than 24 hours, a $7.00 daily fee will be charged, not
to exceed $35.00 in a 30 day period. This is an all inclusive charge for both
television and telephone.
Pediatric patient charges will be charged $7.00 daily not to exceed $21.00 in a
30 day period.
After discharge, the above charges will appear directly on your home telephone
bill as “Hosp Tel Chg”. VISA, Mastercard and Discover Cards are also accepted.
Federal law prohibits United Health Services Hospitals from including the
television and telephone charges into your daily room rate.
This service is provided by:
Pathway Solutions, LLC 3840 East Robinson Rd, Suite 140, Amherst, NY 14228
Telecommunication Devices Telecommunications devices (TTY), amplified phone receivers, and a
television telecaptioner device (TTD) for closed captioned television viewing
are available for the hearing-impaired free of charge. For these services, ask
your nurse or call Patient Relations at (607)763-6777.
Electrical Appliances For your safety, only battery-operated items such as razors and cassette
players are allowed in United Health Services Hospitals facilities. Under no
circumstances will items containing open heating elements, such as hair dryers
or curling irons be allowed.
Mail and Flowers All mail and flowers sent to you will be delivered to your room. However, no
flowers or plants are allowed in the Intensive Care of Coronary Care units. Mail
received after you are discharged will be forwarded to your home address.
All mail should be addressed in the following manner:
Patient’s First and Last Name
Room Number
Binghamton General Hospital
10-42 Mitchell Avenue
Binghamton, NY 13903
Reading Material A newspaper carrier will stop at your door each morning if you wish
to purchase the local newspaper. Volunteers may visit your room with
books and magazines that you can borrow from the patient library at no
charge.
Valuables Necessary, personal items from home can make your hospital stay more
comfortable. However, the hospital cannot assume responsibility for valuables
kept in your room, lost or broken dentures, eyeglasses, hearing aids, etc.,
unless the hospital is clearly responsible for the damage. Necessary, personal
items from home can make your hospital stay more comfortable. However, the
hospital cannot assume responsibility for valuables kept in your room, lost or
broken dentures, eyeglasses, hearing aids, etc., unless the hospital is clearly
responsible for the damage. For example, the replacement of dentures,
eyeglasses, and hearing aids that are lost due to being placed on a food tray,
lost in the bed linens, or inadvertently placed in the trash are the
responsibility of the patient. Please do not bring checks, credit cards, jewelry
or large amounts of cash to the hospital. When necessary, the cashier’s office
will hold, for safekeeping, any valuables not exceeding $500. Your nurse can
arrange this for you.
Smoke-Free Environment For your good health, United Health Services Hospitals maintains a clean air
environment. Therefore, smoking is not permitted in the hospital. This ban
includes patient rooms, entrance ways, coffee shops, lobbies, lounges, corridors
and lavatories. It does not include the parking lot and areas outside the
hospital. If you want to quit smoking while you are a patient in the hospital,
United Health Services Hospitals offers a Nicotine Consultation Service at no
charge. Specially trained counselors in nicotine addiction can advise you and
your physician on the best way to treat your smoking withdrawal symptoms. Talk
to your primary nurse or physician if you need a referral.
Hearing Impaired Services A Telecommunications Device for the Deaf (TDD) is available at no charge for
patients. The hospital can also make the following available to patients at no
charge: telephones compatible with hearing aids; telephones with amplified
headsets; telecaptioning for TV; and assistive listening devices. Call
(607)762-2273 to request any of these items.
Interpreters United Health Services Hospitals will provide interpreters for non-English
speaking patients and families. A sign language interpreter may also be
available if needed. If you need an interpreter, contact (607)762-2273.
Banking A Binghamton Savings Bank Machine Teller is located on the first floor of
the hospital for patient, visitor and staff convenience.
Binghamton Savings Bank customers can access all Machine Teller services using
their personal identification number (PIN).
