You can call CPEP any time of the day or night for professional and confidential psychiatric advice. The 24-hour crisis service is staffed by highly-trained psychiatric nurses, social workers and paraprofessionals under the direction of a medical director/psychiatrist. All calls are free and confidential.
A place you can turn to
CPEP has a professional, friendly and caring staff to assist any person, adult or child, in crisis. You can come to CPEP any time, day or night, and we can help to begin the healing/helping process. All visits and services are strictly confidential. CPEP mental health services are located next to the Emergency Department at Binghamton General Hospital. There is a charge for CPEP services. These services are covered by most major insurance plans.
We can come to you
If you find yourself in an emotional crisis, but are unable to arrange transportation to CPEP, or if your concerns do not require acute care, our mobile team may be able to help. This team can provide mental health evaluation/ assessment, intervention services, interim service visits and referrals to appropriate community resources. Permission of the individual is necessary to provide mobile services to adults, and parent/guardian permission is needed for children and adolescents. The mobile service can occur in someone’s home, at a community agency, or in schools within Broome County.
Help for children and youths
Children growing up in today’s changing society face social, school and family pressures of increasing complexity. Many children and teenagers have trouble coping with these pressures. Some become angry and rebellious, while others withdraw. Don’t let the problem get out of control. Get help; the earlier the better. CPEP has child and youth specialists who can help.
The CPEP team is available 24 hours a day, 7 days a week. Help is a phone call away.
CPEP HOTLINE
(607) 762-2302 or 1-800-451-0560
CPEP Services
- In-person assessment/consultation
- 24-hour crisis hotline
- Mobile Crisis Outreach service (MCO)
- Referrals and linkages to community and hospital
- Services that provide a variety of services including
- Counseling and therapy
- Educational presentations
Referrals to CPEP
A physician’s referral is not necessary to use the service.
We welcome referrals from:
- Individuals, family and friends
- Community agencies
- Law enforcement
- Nursing homes
- Shelters
- Employers
- Physicians in-hospital and physician offices
- Emergency departments
CPEP is a collaborative effort of Broome County Mental Health Services, United Health Services Hospitals and the Binghamton Psychiatric Center, made possible through funding from the New York State Office of Mental Health.
The HOME Program

H elping through
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M ental health for the
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Binghamton General Hospital
(607) 762-2200
24-hour Crisis Center
(607) 762.2302
Please call 911 in an emergency